Support

Calls last year

Solution provided within agreed timeline

Current calls (open)

Number of customers for HuRis support

Support

HuRis can help you

Thanks to the focus of HuRis on SAP HCM and SuccessFactors, we have gained extensive expertise and experience with SAP Payroll, other SAP HCM sub-modules, ESS and MSS processes, the integration to SuccessFactors and all the modules within SuccessFactors.

In addition, the HuRis consultants specialize in several areas so that the necessary expertise can be made available easily and quickly. Our knowledge and experience enable us, not only to support you in the use of the current functionality, but we can also help your organization to optimize the use of SAP HCM and SuccessFactors and to promote further expansion of your business.

In brief, with HuRis as a partner, your organization can quickly and flexibly obtain the right knowledge and experience, so as to be able to support you when any question arises.

How does it work?

Our support coordinator acts as the single point of contact (SPOC) between your organization and HuRis for all operational matters relating to support. Our support coordinator is available daily by telephone and e-mail. In addition, all customers of HuRis support have access, through our online ticket system, to their own tickets and can thus view the status and progress.

Regarding the competition, HuRis services distinguish themselves in the field of support by the fast delivery of technical knowledge and added value. The support coordinator has substantial knowledge of SAP HCM and SuccessFactors, and will provide as soon as possible the consultant appropriate to the issue in question.

It is also possible for employees of your organization to contact a HuRis consultant directly in order to obtain answers to their questions and the right expertise as quickly and efficiently as possible.

Short lines characterize our services.

For SuccessFactors customers we have a specific Support Service, Release Management.

Do you have any questions about our support services or do you want to know how we could help you? Please contact us.